COVID-19 INFORMATION PAGE

Clinic Update 03/01/21 - New Government guidelines have meant that "Sports & Massage Therapy" services have been asked to shut. No face to face appointments will be available until restrictions ease. Online Video Consultations will be able to continue.

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Further to the guidelines below, the following have been implemented as a result of Tier 4 status.

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• Initial telephone triage compulsory for all clients wanting to book an appointment.

• Face to face consultations will only be made where it is essential for that individuals recovery.

• Those who are considered "at risk" or "vulnerable" will be asked to stay at home and will be offered online video consultations.

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Below are a list of the current clinic COVID-19 guidelines.

Before the appointment

• If you have any other the following symptoms, then you must call and postpone your appointment.

1. Fever or High Temperature.

2. Continuous Cough.

3. Loss or Change in Taste/Smell

• If you come into contact with anyone who has Covid-19, then you must call and postpone your appointment until your self-isolation has finished.

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• If you are feeling under the weather without feeling typical Covid-19 symptoms, you will be required to re-schedule your appointment.

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• If you have been abroad within 14 days of your appointment, you will need to let the clinic know.

At the appointment

• ALL CLIENTS ARE REQUIRED TO BRING A FACE MASK OR MOUTH/NOSE COVERING. You may purchase a mask from the clinic for £3.00

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• Clients will no longer be asked to wait in the shop. Clients are asked to wait in the cars outside. I will then collect you for your appointment. Please do not knock on the door, please phone instead. We will be using the outside door located under the metal stairs.

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• Before entry to the clinic you will be asked screening questions and your temperature will be taken using a non-contact thermometer. If you have a temperature you will be asked to return home to self-isolate.

• Clients must also sanitise their hands before entry.

• What will I be wearing? I will be wearing the following to protect you and I. I will be wearing a face mask, face shield, apron and gloves. The face shield will be sanitised between each appointment. Face masks, aprons and gloves will be disposed of after every appointment.

After the appointment

• You will be asked to sanitise your hands with hand sanitiser provided or using your own.

• CARD PAYMENTS ONLY – NO HANDLING OF CASH.

• You will leave via the outside door (the same way you entered).

• If you develop any symptoms or contract Covid-19. Please contact me as soon as possible.

• After you have left the clinic, cleaning will begin before the next appointment.